Ensure your digital journey with us is secure and informed. Please review our Terms and Conditions for your protection and to understand the guidelines of our services at Wild Web Hosting & Designs

Terms & Conditions

1. General: By availing services from Wild Web Hosting & Designs, clients agree to adhere to the Acceptable Use Policy and Privacy Policy. It is understood that service interruptions may occur due to reasons beyond Wild Web Hosting & Designs’ control, and the company is not liable for damages resulting from such interruptions. The liability for negligence is limited to the service charges paid by the client. Clients also acknowledge that predicting damages from service interruption is challenging.

2. Billing: Clients use Wild Web Hosting & Designs’ services at their own risk. The company disclaims all warranties, including merchantability and fitness for a particular purpose. In no event shall Wild Web Hosting & Designs be liable for any loss, loss of data, or other commercial damage, including special, incidental, or consequential damages. Clients agree to defend, indemnify, and hold Wild Web Hosting & Designs harmless from any claims, liabilities, losses, costs, or claims arising from the services provided.

Refund policies are handled on a case-by-case basis, with a 7-day money-back guarantee for web hosting services. Payments can be made through Visa, MasterCard, and PayPal. Services renew automatically, and certain services are non-refundable, as detailed in the specific terms.

3. Automated Recurring Payments via Stripe: This section governs the use of automated recurring payment services provided by Wild Web Hosting & Designs through Stripe. Clients authorize Wild Web Hosting & Designs to process recurring payments at specified intervals. Stripe’s terms and conditions are integral to this agreement, and termination requires a 14-day notice. The agreement emphasizes that Company and Stripe make no express or implied warranties regarding the service.

4. Uptime Guarantee: Wild Web Hosting & Designs pledges a 99.9% uptime guarantee. Clients may be eligible for credits in the event of downtime, excluding specific circumstances such as DDoS attacks. The company emphasizes that it cannot guarantee protection against all types of DDoS attacks.

5. Limitation of Liability: The company disclaims responsibility for claimed damages, including incidental and consequential damages, arising from server downtime or data loss. Damages are limited to the immediate termination of service.

6. Payments: Services are billed based on activation dates, with suspension and termination for non-payment. Refund requests are handled within 7 days, and some services are non-refundable. Payments are accepted via Visa, MasterCard, PayPal, Stripe, and Payfast.

7. Marketing: Clients may choose to opt-out of marketing communications during registration and through the client area. While Wild Web Hosting & Designs adheres to data protection laws, clients agree to receive marketing information unless they opt-out via available channels.

8. Domains: Domain purchases are non-refundable, with renewals at the same price as new registrations. Domains enter a redemption period after expiration, with additional fees for restoration. Wild Web Hosting & Designs disclaims responsibility for incorrect billing and advises clients to ensure proper renewal.

9. Free Web Design: The provision of a free 1-page website design is applicable to the Advanced and Business Plans. Clients are urged to provide legal and honest content, and additional design requests may incur extra costs.

10. Free Hosting: Downgrading to free hosting is not permitted. Users are encouraged to upgrade, and backup services are not offered for free plans. Users are responsible for maintaining accurate account information.

11. Loss or Corruption of Data: Clients acknowledge that Wild Web Hosting & Designs is not responsible for any loss or corruption of data. It is recommended to maintain backup versions, and the company’s backup processes are outlined.

12. Term/Termination: This agreement is effective upon applying for hosting services. Clients may terminate at any time, while Wild Web Hosting & Designs reserves the right to terminate accounts without notice. Backup retention for canceled accounts is limited to one week.

13. Disclaimer: Wild Web Hosting & Designs disclaims liability for system downtime, crashes, or data loss. The company reserves the right to terminate accounts without notice. Policies may change without prior notification.